For customer

Protecting your Personal Data is a priority for us. We therefore only use your Personal Data within the scope of applicable legal regulations, in particular the EU General Data Protection Regulation ("GDPR"). This privacy policy outlines how GetYourGuide uses and processes your Personal Data when you use GetYourGuide's services, such as through our website and mobile apps. It also informs you about your rights regarding your Personal Data and how you can contact GetYourGuide.If you are a resident of the United States, please consult the section titled “United States Residents’ Rights” and review our supplementary CCPA notice for more information.

If you are an Activity Provider or marketing partner, please refer to our Supplier Privacy Policy to understand how Personal Data is processed within the scope of your business relationship.This privacy policy has been drafted, and shall be construed, in English language. Any translation of the privacy policy is solely for reference only. In the event of inconsistency between the English language version and a translated version, the English language version of the privacy policy shall prevail.

Terms

Protecting your Personal Data is a priority for us. We therefore only use your Personal Data within the scope of applicable legal regulations, in particular the EU General Data Protection Regulation ("GDPR"). 

• “Activity” refers to the tours, attractions, or touristic experiences offered by Activity Providers through the GetYourGuide Platform.“
• Activity Provider” means the provider of the tours, attractions, or touristic experiences that are offered on the GetYourGuide Platform.
• “CCPA” refers to the California Consumer Privacy Act of 2018.
• “GDPR” refers to the General Data Protection Regulation (EU) 2016/679.
• “GetYourGuide Platform” refers to the booking platform operated by GetYourGuide accessible via www.getyourguide.com, related websites, partner websites, apps, tools, and platforms, devices, or other facilities.

• “Personal Data” refers to any Personally Identifiable Information, meaning any information relating to an identified or identifiable natural person.

Controller and Contact

The Controller responsible for processing your Personal Data when you use or access GetYourGuide’s services is:

• Controller: GetYourGuide Deutschland GmbH
• Address: Sonnenburger Strasse 73, 10437 Berlin, Germany
• Contact: You can find our contact form here
• Please note that any data processing by Activity Providers in connection with a booked Activity is outside the control of GetYourGuide and is subject to the Activity Provider’s own privacy policy. Activity Providers act as separate data controllers.